Enhance Your Microsoft Teams Features… Pair Them with Mitel’s Telephony, CRM & Contact Center Solutions

Posted on Jun 23, 2021 in Jeff Nolte's Blog

Already using Microsoft Teams? Mitel has made it even easier to add telephony to your Microsoft Teams interface. By combining your Microsoft Teams account with a Mitel call control platform, you’ll have access to the collaboration of Microsoft Teams with enterprise telephony features at your fingertips.

Check out this Microsoft Team + Mitel Video Overview

Key Benefits of Teams + Mitel

  • Protect your investment – Get more out of Microsoft Teams collaboration by pairing it with your enterprise telephony system.
  • Lower your TCO – Add integrated, advanced telephony such as call routing and hunt groups to Teams with no additional licensing. 
  • Talk to your customers – Have informed conversations with your customers leveraging Mitel’s contact center and CRM integration options.
  • Maximize Productivity – Keep users in one application with click-to-dial and direct routing options.

More Teams + Mitel Advantages

  • Direct Routing
  • Click to Dial
  • Hunt Groups 
  • Call Routing
  • Presence
  • Video Meetings
  • Softphone
  • Voicemail
  • Call History 
  • CRM and Contact Center Integration

Ready to bring Microsoft Teams and your Mitel system together? Contact CTS, your local Mitel experts today: 800.787.4848 or jnolte@ctsmd.us.