Hybrid Workplaces, Remote Work & Virtual Contact Centers are Here to Stay
Posted on Mar 3, 2021 in Jeff Nolte's Blog

Remember the bright beautiful world of tomorrow from cartoons and movies? People could do everything from one big video screen: Run a business, work, shop, go to school – even hang out with their friends – all from the comfort of home! We envied and worked toward that future – but then we were suddenly […]

Stay Connected with the Right Local Technology Partner
Posted on Jun 17, 2020 in Jeff Nolte's Blog

It’s not easy in these challenging times to keep your current Voice & IT systems running – let alone add new technology for more flexibility and mobility during our new ‘normal.’ To keep your business moving forward, you’ll need easy-to-use collaboration tools – delivered on a reliable, secure Unified Communications platform. Getting access to these […]

Get 6 Months FREE Access to Unlimited Business-Class Video Meetings
Posted on May 20, 2020 in Jeff Nolte's Blog

For your remote workers to be successful, they need to collaborate as a team. Now they can leverage MiTeam Meeting as a workspace as if they are in the same room, where they can meet, share ideas, capture notes, store files and return when they next meet as a group. Enable live video meetings today! […]

Act Now for Covid-19 Relief… Mitel offers MiCloud Connect Services FREE until 2021
Posted on May 14, 2020 in Jeff Nolte's Blog

Whether your organization is facing an unexpected event, like the coronavirus pandemic, or simply needs flexibility for your employees, today’s remote working technologies make it easy for teams to stay productive wherever they are. To help your organization get through these tough times, Mitel wants to help your small business get the most out of […]

Looking Ahead… Adapting to The Virtual Office
Posted on Apr 30, 2020 in Jeff Nolte's Blog

More millennials in the office and the evolving expectations of technology had already begun to transform the workplace into a more complex environment. The pandemic we are now living with has accelerated that evolution. This has presented IT teams with the challenge of both maintaining current systems and allowing for more flexible processes. To stay […]

Ramping Up Video Conferencing & Collaboration to Stay Safe and Connected
Posted on Apr 23, 2020 in Jeff Nolte's Blog

As we all adapt to the impact Covid-19, we’re all exploring ways to limit contact among employees, customers and vendors. Suddenly, keeping employees healthy and maintaining personal business relationships have become conflicting priorities. The good news is that many operations can continue uninterrupted – and people can still meet face to face – simply by […]

Collaboration Tools Improve Field Service Management Efficiency
Posted on Apr 10, 2020 in Jeff Nolte's Blog

Field service companies juggle a lot of moving parts – including scheduled and emergency customer calls, tracking technician status and availability, and being able to resolve a customer’s problem on the first visit. When it comes to running a smooth and efficient field services operation, a unified communications solution with built-in collaboration tools is the […]

Westminster, MD Manufacturer Migrates to Cloud for Mobility & Collaboration
Posted on May 20, 2019 in Jeff Nolte's Blog

Shelter Systems has been providing quality wood components to its construction industry customers for over 40 years. The family-owned business specializes in the design and manufacture of custom roof and floor trusses at its location in Westminster, MD. CTS began its relationship with Shelter Systems in 2014 when we took over maintenance and management of […]

Managing Field Services? How Collaboration Tools Improve Efficiency
Posted on May 10, 2019 in Jeff Nolte's Blog

Field service companies juggle a lot of moving parts – including scheduled and emergency customer calls, tracking technician status and availability, and being able to resolve a customer’s problem on the first visit. When it comes to running a smooth and efficient field services operation, a unified communications solution with built-in collaboration tools is the […]

We’re Floored by Our Client’s 100th Anniversary!
Posted on Mar 22, 2019 in Jeff Nolte's Blog

CTS client Fishman Flooring Solutions is celebrating 100 years in business. The Baltimore-based, employee-owned wholesale flooring distributor has grown by leaps and bounds through acquisitions and now operates from 37 locations throughout the East Coast. Fishman is thanking customers, vendors, and others for their business and continued support!

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