Viking & CTS Infrastructure Experts are Ready to Connect your Building’s Area of Refuge / Area of Rescue Assistance
Posted on Jun 16, 2021 in Jeff Nolte's Blog

An Area of Refuge, or Area of Rescue Assistance, is for individuals with mobility challenges. Certain buildings with barriers to exit are required to have them in order to offer protection and communication. Communications When it comes to wiring and choosing analog versus VoIP for an Area of Refuge, there are several factors to consider. […]

Enabling Secure IP Infrastructure with NVT Phybridge Technology
Posted on Jun 9, 2021 in Jeff Nolte's Blog

Annapolis-based St. Anne’s Parish recently deployed an innovative IP Cloud security solution and IP cameras… Read the full story and watch the customer discuss the amazing outcomes of their project St. Anne’s Parish was able to: Accelerate IP security adoption. Allocate more of the budget towards devices and applications – and away from network infrastructure. […]

Connect with MiCloud Voice Services, Collaboration Tools & Call Center Capabilities
Posted on Jun 1, 2021 in Jeff Nolte's Blog

The past year has been tough… We’ve all had to navigate big changes and overcome unforeseen challenges, both as individuals and as businesses. One thing we’ve definitely learned is that the cloud remains a critical element of success. Cloud is the way… Cloud continues to be the way to rapid integration, relieving heavy administration, and […]

3 Easy Ways to Solidify Your Customer Relationships
Posted on May 26, 2021 in Jeff Nolte's Blog

The pandemic has been a hard lesson for companies as they battle to stay afloat. Many have embraced (and even accelerated) digital transformation, finding new and meaningful ways to engage customers remotely. But people still want to feel connected, perhaps even more so than before. So how can companies strengthen their tie with customers and […]

How MiCloud Connect Complements Microsoft Teams
Posted on May 19, 2021 in Jeff Nolte's Blog

Mitel offers exceptional integration with Microsoft Teams to provide an easy-to-use Meetings solution with seamless click-to-dial, web and desktop functionality. Key Benefits of MiCloud + Microsoft Teams Seamless user experience – No need to switch between different applications Easy Deployment – no additional hardware or software required Support different Teams platforms – supports Teams desktop, […]

Video Overview… See MiTeam Meetings in Action
Posted on May 12, 2021 in Jeff Nolte's Blog

Mitel MiCollab is an enterprise collaboration solution that securely powers communication tools whenever you need them and from wherever you are. MiTeam Meetings, integrated with MiCollab, makes it easy for your staff to collaborate and communicate effortlessly, as if everyone was in the same room. Now available for download on iOS and Android devices Video, […]

Need to Optimize Your Customer Experience? Get to Know MiContact Center Business
Posted on May 5, 2021 in Jeff Nolte's Blog

Major shifts in customer expectations have brought new challenges to the way your business delivers customer experience. 90% of consumers check your website before interacting with your company, and most customers would rather interact through digital channels like email, chat, and social media. The Mitel MiContact Center Business platform is designed to give your customers […]

6 Ways MiCloud Flex Provides a Customized Path to Better Communications
Posted on Apr 28, 2021 in Jeff Nolte's Blog

Thinking about upgrading your on-premises voice platform? Looking at the benefits of cloud services but need customization and control? MiCloud Flex may be the right service for your unique business requirements… It’s secure – MiCloud Flex offers a dedicated environment hosted in data centers equipped with advanced multi-layered security, including full encryption. Mitel’s data centers are […]

4 Ways Technology Can Support a Safe Return to Your Office
Posted on Apr 20, 2021 in Jeff Nolte's Blog

The pandemic has reshaped the way many industries conduct business. Many leaders report remote workers are productive working at home, but with vaccines widely available, more than 60% of employees expect to return to their offices soon. Here are 4 effective ways technology can be deployed to support a safe return to the office… Utilize […]

Stay Vigilant… Best Practices to Keep Your Voice & IT Networks Up and Running
Posted on Apr 14, 2021 in Jeff Nolte's Blog

Many businesses manage a complicated maze of technology equipment of varying ages, performance, and overall health – it can be a challenge to identify potential problems before something fails or disaster strikes. Fortunately, there are best practices and tools you can employ now to minimize the risk… Infrastructure updates – Many problems can be prevented […]

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