Jeff Nolte's Blog

Unraveling the Tangled Mess in your Server Room or Cable Closet?

Posted on May 25, 2022 in Jeff Nolte's Blog

When not closely managed, cables can get out of control fast. Without rigid discipline, what may have started out tightly organized can quickly resemble vines taking over an ancient city.

How to Stop Bad Customer Experiences from Hurting Your Good Customers

Posted on May 18, 2022 in Jeff Nolte's Blog

It happens… We make an online purchase and, rather than receiving an automatic confirmation, we get a notice that our order has been placed on hold. Suddenly, confidence turns to confusion. Unfortunately, this is where some companies trip up. They make it difficult for otherwise good customers to re-place their order, and the experience goes […]

Dial 988 Update… National Suicide Prevention Lifeline & Veterans Crisis Line

Posted on May 11, 2022 in Jeff Nolte's Blog

Please Share this Life-saving Information… Starting on July 16, 2022, dialing 988 will route callers to the National Suicide Prevention Lifeline. The current Lifeline phone number (1-800-273-8255) will always remain available to people in emotional distress or suicidal crisis, even after 988 is launched. Online chats providing support are also available.

Strengthen the 5 Habits of Successful Teams with Better Technology

Posted on May 4, 2022 in Jeff Nolte's Blog

Successful teams share common behaviors. Here are 5 team habits you can empower with technology to help your people collaborate, share ideas, and get more done in their workday…

eBook: Going Digital for Business Continuity

Posted on Apr 27, 2022 in Jeff Nolte's Blog

The impact of the pandemic on global businesses forced a critical need for up-to-date communication technology. Many enterprises are still searching for innovative ways to exploit technology that will help their operations to get “back to normal.” Mitel’s eBook “Going Digital for Business Continuity” analyzes how organizations must rethink customer interaction and strengthen remote collaboration in […]

FCC Announces Q2 Contribution Factor for Universal Service Fund

Posted on Apr 20, 2022 in Jeff Nolte's Blog

Universal service is the principle that all Americans should have access to communications services. Universal service is also the name of a fund and the category of FCC programs and policies to implement this principle and related programs, which include:

Fire Up Your Sales with New Cloud Voice Capabilities

Posted on Apr 13, 2022 in Jeff Nolte's Blog

Your salespeople work hard to hit their quotas, juggling different tasks and constantly closing deals. But how can Cloud Voice help them conquer the challenges of a slow season?

Outdated Phone System Holding You Back? Migrate to RingCentral MVP

Posted on Apr 6, 2022 in Jeff Nolte's Blog

The quality of your technology affects your bottom line… Businesses that implemented digital transformation strategies during the pandemic outperformed their peers and were three times more likely to see an increase in revenue.

Spring Cleaning… Streamline Your Team Apps & Communications Tools

Posted on Mar 30, 2022 in Jeff Nolte's Blog

If your smartphone and desktop are crowded with an unwieldy mix of cloud apps, messaging, content sharing, and collaboration tools, you’re not alone. Do some spring cleaning and consider an all-in-one service that brings all your team tools together. Give your staff a solution that lets them assign tasks, share documents, schedule calls, chat and […]

Security Alert… Ukraine-Russia Conflict Poses Threat to American Businesses

Posted on Mar 23, 2022 in Jeff Nolte's Blog

Russia’s attack on Ukraine has many cybersecurity professionals raising the alarm. America’s public and private sectors are being encouraged to adopt a defensive security posture. Start with the greatest threat to the security of any organization – employees who inadvertently allow confidential data to be accessed and stolen. More than 90% of cyber-attacks are attributed […]