Good News & Milestones

CTS is very active in community affairs and sponsors many local charities, foundations, and events. We also support the efforts and accomplishments of our employees.


July 2021

After 22 years with CTS, Ned Shaffer is retiring. Ned, thank you for hard work and dedication over the years! We’ll miss you. Enjoy your new adventures and your well-deserved retirement!

October 2020

Many thanks to Greg Harrison, celebrating 20 years at CTS. Greg, we appreciate your outstanding dedication to our company and our customers!

June 2020

A truly “essential” part of the CTS family, our Director of Operations Scott Philbrick celebrates 35 years of outstanding leadership at CTS. Scott, Thank you for everything!

November 2019

Congratulations to Dave Bull, celebrating 15 years at CTS! Dave, thank you for your dedication to growing our business and always going the extra mile to support our valued customers!

November 2019

The Baltimore Ravens are having a great season and our very own Dave Woodard – with son Colin – were lucky enough to be selected for the on-field Gauntlet Experience before the Ravens beat the Patriots. Dave, thanks for all you do, and Go Ravens!

October 2019

Earlier this year, Mitel announced a contest to reward their partners for Q3 performance with an exclusive trip to the World Series. We are excited to announce that our entire team stepped up to the plate and hit a home run! CTS Designated Hitters, Nat’s fans John Hannon and his son Chase represented us in Texas for Game One’s big win!

August 2019

Congratulations to Glenn Scobee, celebrating 25 years at CTS! We’re thankful for your dedicated service and many contributions over the years!

July 2019

CTS was recognized as the #1 Mitel UcaaS partner for the 1st half of the year! Wendy and Jeff Nolte traveled to London with Mitel Execs for the historic MLB London Series 2019.

July 2019

Members of the CTS team had the honor of meeting O’s legend Al Bumbry during Mitel’s ‘Digital Transformation’ Road Show. Mitel technology is connecting MLB stadiums across the country.

June 2019

CTS and Mitel teamed up to deploy MiCloud service at the Anne Arundel Medical Center’s new pavilion in Easton, MD. Designed to exceed the hospital’s requirement for resilient communications, a remote survivable gateway, MPLS connectivity to the data center, and local analog backup service ensure the phones will always ring.

May 2019

CTS is honored to have achieved the annual renewal of our A+ Rating from BBB of Greater Maryland. We’re delighted the marketplace continues to recognize our amazing team’s efforts with this accreditation.

April 2019

Congratulations to our team on achieving the highest level in Mitel’s Global Partner program – Platinum. Looking forward to more success in the year ahead!

April 2019

Peggy Colvin celebrates 25 years of service! Peggy, we’re so privileged to have you on our winning team!

April 2019

We’re celebrating Ned Shaffer’s 20 years with CTS. Ned, you’ve been a valued contributor to growing our business. Many thanks!

April 2019

My CTS Team and I attended the ribbon cutting for the new Arc of the Chesapeake Campus. We are so happy we could help this wonderful organization.

October 2018

Congratulations to Joe Hutchinson as we celebrate his 20 year Anniversary with CTS. We couldn’t have done it without you Joe… Thank you!

October 2018

Many thanks to Barry Brill, celebrating 15 years with CTS. Barry, from your community outreach to your success in bringing in new business, you’ve been a huge part of our success!

September 2018

Celebrating 25 years working with Rob Wisniewski… Thanks for your dedicated service and everything you do Rob!

August 2018

CTS teamed up with Anne Arundel County Public Schools to assemble backpacks and school supplies to help local kids get off to a great start as they head Back to School!

July 2018

Mitel recognized our Q2 All-Star MiCloud Performance with a trip to the Major League All-Star Baseball game! Scott and Gina Philbrick joined Mitel’s EVP Todd Abbott and Director of Sales Mike Conlon at National Park to celebrate. We’re so proud of the entire CTS team whose combined skills, knowledge and experience made this win possible!

March 2018

Congratulations to Lisa Whiston, who celebrates 15 years with CTS. Thank you for everything Lisa!

March 2018

We’re celebrating Lori Flowers’ 10 years with CTS. Lori, we’re lucky to have you on the team!

November 2017

On November 1st, CTS hosted the inaugural meeting of Central Maryland Chamber of Commerce’s Business Connections Network – a premier networking group focused on connecting business professionals, sharing leads and building strategic relationships. A regional chamber, the Central Maryland Chamber is focused on Western Anne Arundel County and Eastern Howard County, although members come from the entire Baltimore/Washington Corridor. Learn more at

June 2017

Mitel awarded its Americas Partners for Standout Performance in San Antonio, TX at their Elite Experience event. Jeff Nolte and David Brown were there to accept for CTS when we were recognized as Mitel’s Mid Atlantic Top Retail Cloud Partner. We’re proud of our entire teams’ exceptional efforts as they continue to support our clients toward the best business communications and collaboration solutions in our region.

October 2016

A great crab feast with the team and a well-deserved celebration of Kevin Ellsworth’s 15-year anniversary at CTS. Kevin, thank you for your dedication to us and our customers!

September 2016

John Hannon, after 15 great years at CTS, thank you for your outstanding dedication to building the business and serving your customers!

August 2016

Congratulations to Judy Wilkinson, as we celebrate your 10 year anniversary! Thanks for the difference you make every day and your many contributions!

June 2016

Mitel hosted a luncheon for our team to recognize CTS as Mitel’s Top Retail Cloud Growth Partner for 2015. Well done everyone!

Press Release

May 2016

SmartCEO Magazine has named CTS winner of the 2016 Family Business Legacy Award for Small Businesses in Greater Baltimore.

Press release

Check out this 1:38 minute video celebrating Baltimore’s family-owned businesses

April 2016

Supporting a favorite cause, Wendy and Jeff Nolte attended the Anne Arundel Medical Center Gala. This year’s event supports AAMC’s growing cardiovascular programs and is the 50th anniversary of AAMC’s Foundation galas!

February 2016

Congratulations to Sean McMachan who is celebrating 25 Years with CTS. Sean, you make a huge difference every day… Thank you!

December 2015

Season’s Greetings! This year we celebrated the Holidays together at LeveL – a great restaurant in Annapolis, MD. We’re blessed to have a great team… Thank you everyone!

December 2015

Many thanks to Greg Harrison, celebrating 15 years at CTS. Greg, we appreciate your outstanding dedication to our company and our customers!

October 2015

Congratulations Dave! We’re celebrating Dave Woodard’s 20 year anniversary with CTS. Dave, thanks for your outstanding support on the Eastern Shore. We have a great reputation on the Shore because of your hard work!

September 2015

Enjoyed a great outing with theSeverna Park Chamber of Commerce. Thanks for leading the way to a stronger local business community!

September 2015

Sponsoring a favorite cause at the Special Operations Warrior Foundation golf tournament, which provides college scholarships and educational counseling to the surviving children of Special Operations personnel killed in the line of duty. Please donate with me!

September 2015

CTS celebrates 30 Years Ribbon Cutting with Local & State Dignitaries – Our three decade milestone couldn’t have happened without our great team and loyal customers. Thank you!

August 2015

We’re celebrating Jeff Nolte’s 50th Birthday. Happy Half-Century Jeff!

July 2015

Operations Manager Scott Philbrick celebrates 30 years of excellence at CTS. Great crab feast Scott!

December 2014

After 16 years with CTS, Renee James is retiring. We’re going to miss you Renee!

November 2014

We’re celebrating Dave Bull’s 10 year anniversary with CTS. Dave, you’ve been a major contributor to growing our business. Thank you!

August 2014

Many thanks to Glenn Scobee, celebrating 20 years at CTS. Looking forward to another successful decade with you Glenn!

August 2014

Scott Philbrick, our Operations Manager for over 29 years, turns the Big 50! Happy Birthday Scott!

June 2014

Congratulations to Josh Baum, as we celebrate your first decade with CTS! Thanks for your dedicated service and hard work!

March 2014

Congratulations to Renee James, as we celebrate your 15 years with CTS! We know we can always count on you!

November 2013

VoIP for Maryland Healthcare Providers – The Right Prescription Healthcare Administrator


August 2013

Congratulations to Rob Wisniewski, who celebrates 20 years with CTS. Two decades working together! Thank you for everything Rob!

July 2013

The Mitel Awards Gala in Hollywood, FL included recognizing CTS as a Platinum Partner award winner – a distinction achieved by less than 10{3b3c2c4b05237dc71f8c61646acc7a492c4f8efec63bbc3e74b96e7bbaa7bece} of Mitel’s worldwide dealers. Overall excellence and vertical market leadership were highlighted at this year’s event.

March 2013

CTSe sponsored Hospice of the Chesapeake at their Annual Gala held at the BWI Hilton. Hospice supports families when they need it the most.

February 2013

Thanks to CTS’s Melanie Moser who joined the hardworking project team that installed Ellicott City Ambulatory Surgery Center’s new communications system. Great job everyone!

February 2013

Go Ravens! CTS joins in the celebration as Baltimore’s Super-Bowl winning Ravens come home victorious!

February 2013

CTS’s staff took time out during National Heart Health Month to get CPR-certified.

December 2012

Congratulations to Liz Callahan, celebrating 5 years with CTS. Liz, we’re lucky to have you on the team!

November 2012

Congratulations to Dave Bull – selected to vacation “Anywhere” in the USA – for the Mitel ‘AnyWare’ Hosted Voice solution he developed for a Maryland-based large, multi-location association. Well done Dave!

September 2012

CTS was a sponsor of Hoodstock, held September 8 at the B&O Railroad Museum in Baltimore. Over 300 people attended the Woodstock-style music event, raising over $50,000 for United Cerebral Palsy of Central Maryland.

July 2012

After a weekend power-surge left Annapolis-based Realterm Global without a phone system, CTS came to the rescue. A hard working CTS team deployed a Mitel system and 40+ phones in less than 2 days. Realterm praised our “heroic efforts” and due to our rapid response is making plans to extend their voice network to Houston, TX and Montreal. Thanks to the CTS professionals who made it happen!

June 2012

Mitel’s awards gala in San Diego included recognizing CTS as a Platinum Partner award winner. Customer satisfaction awards and expertise in Virtualization, Mobility and Contact Center were highlighted at this year’s event.

March 2012

After 28 successful years, Dennis Nolte has retired to serve his favorite local charities, support his Ham radio club, and play golf as time allows. Thanks for all you’ve done Dennis, and enjoy your well deserved retirement!

January 2012

Many thanks to Michelle Wrona, celebrating 15 years at CTS. You keep us on course and moving ahead!

October 2011

CTS was named Winner of BBB | Greater MD 2011 Torch Award for Marketplace Excellence. Well done team! (Press Release)

August 2011

Congratulations to Judy Wilkinson, celebrating 5 years with CTS. Judy, we’re lucky to have you on the team!

July 2011

Congratulations to Kevin Ellsworth, who celebrates 10 years with CTS. Thank you for everything Kevin!

July 2011

CTS awarded contract for voice network to support multiple locations of Manekin Realty, which serves commercial clients in the Baltimore-Washington area.

June 2011

A great turnout at our June 24 VoIP Seminar. We shared ways to exploit apps and guests explored new hardware.

June 2011

We’re proud to announce that the Better Business Bureau has rated CTS as an A+ Accredited Business.

May 2011

CTS’s Jeff Nolte, Liz Callahan & John Hannon supported the AA County Chamber at Annual Golf Tourney.

March 2011

Congratulations to John Hannon, who celebrates 10 years with CTS. We appreciate all you’ve done John!

January 2011

Congratulations to Barry Brill, who is our #1 sales person for 2010 and joins the CTS million dollar club. You earned it Barry!

January 2011

Congratulations to Cathy Fleming and Sean McMachan who are celebrating 20 Years with CTS. Thank you Cathy and Sean!

October 2010

Please join us in congratulating Roxanne Hall on her 10th Anniversary with us. Roxanne, thank you for your many contributions to CTS!

October 2010

Greg Harrison celebrates 10 years with CTS. Thanks for all your hard work Greg!

August 2010

Please join us in celebrating David Woodard’s 15-year anniversary with CTS. Thanks David for all you’ve done!

July 2010

Successfully deployed 80 sites for Hooper Homes nationwide.

May 2010

CTS Operations Manager Scott Philbrick celebrates 25 years of service! Couldn’t have done it without him!

March 2010

After a rigorous evaluation process, SBA selects CTS as 2010 Maryland Family Owned Small Business of the Year

February 2010

CTS Celebrates 25 Years in Business – This quarter-century milestone has been achieved with a great team and loyal customers.

February 2010

CTS has joined the elite class of Toshiba’s Authorized Dealers, having achieved 2010 TAIS TSD Platinum Dealership status.

November 2009

CTS’s Cathy Fleming steals the show on Panama Canal cruise! You’ll enjoy Cathy’s funny Patsy Cline parody as she performs before 1,000 shipmates. Check her out on You Tube.

October 2009

BAE Systems contracted with CTS to merge multiple DC-area job sites into a 4-floor Arlington, VA space networked to support 800 people.

August 2009

CMD Outsourcing continues to grow. New clients and big contracts meant more people. CTS built out CMD’s server room and cabled their expanded space to support 80 call center agents. Call Recording and Call Center Management tools enable CMD to offer outstanding service levels.

July 2009

Cisco IP Phones bought at an online store wouldn’t work with a Hosted Voice Provider, so an Annapolis firm called us in. CTS engineers tested the phones and customized a Mitel 3300 CX so the firm could use the Cisco phones with the features they needed. It took some expert coding, but our new customer is delighted with the creative and cost effective solution.

May 2009

DC-based Whitman-Walker Clinic signed on with CTS to upgrade their network and deploy over 200 IP phones.

March 2009

Portamedic, a global health services provider, has contracted with us to provision phone systems and provide nationwide support for their 250 U.S. locations.

February 2009

CTS celebrates our 25th Anniversary. Thank you to our friends, family and customers!

January 2008

CTS Wins Competitive Bid to Equip Harford Community College with Mitel Solutions – CTS to provide comprehensive suite of Mitel solutions for the HCC campus in Bel Air and Higher Education Center in Aberdeen. Press Release

April 2007

Mitel Announces $723 Million Agreement to Acquire Inter-Tel. The merger will create a market leader in the fast growing IP communications market. Press Release

January 2007

CTS Recognized by Mitel Networks with Top Mid-Atlantic Dealer Award Press Release

Ned Shaffer Glenn Scobee

Congratulations to Rob Winiewski, who celebrates 20 years with CTS.

Hospice of the Chesapeake Annual Gala

Hospice of the Chesapeake Annual Gala

Hospice of the Chesapeake Annual Gala

CTS: Go Ravens!

CTS’s staff get CPR-certified..

Lisa Whiston celebrates 10 years with CTS.

CTS Team receives Mitel Platinum Partner award in San Diego.

Jeff Nolte (L) with Judy Wilkinson (R).

Jeff Nolte (L) with Kevin Ellsworth (R).

Jeff Nolte (L) with Barry Brill (R).

Jeff Nolte (C) with Sean McMachan (L) and Cathy Fleming (R).