Spotlight on HIPAA Compliant Services & Phone Systems
Posted on Oct 14, 2021 in Jeff Nolte's Blog

Reliable communications between healthcare facilities – such as between a hospital and primary care doctor’s office – is essential to delivering patients the best care in a timely and efficient manner. Protecting patients’ right to communications privacy, however, should not be difficult or expensive. CTS and Mitel take the worry out of protecting patient privacy […]

School Administrators… Assess Your Emergency Communications & Protect Your Community
Posted on Aug 25, 2021 in Jeff Nolte's Blog

As the summer break winds down, it’s a good idea to assess your broadcast and emergency communications… During a crisis, your communications system can be a lifeline for teachers, students, parents, and staff. To increase speed and responsiveness, CTS offers advanced Mitel technology that helps your school achieve higher levels of safety and security…

Make the Most of Microsoft Teams with Mitel’s Enterprise Telephone Solutions
Posted on Aug 18, 2021 in Jeff Nolte's Blog

Included with all Office 365 plans, Microsoft Teams is a popular collaboration tool that encompasses chat, meetings, calling and collaboration. By easily combining your Microsoft Teams account with a Mitel call control platform, you can access the collaboration of Microsoft Teams with enterprise telephony solutions, contact center, and CRM integrations – all at your fingertips.

8 Ways MiCloud Connect Makes Your Job Easier
Posted on Aug 4, 2021 in Jeff Nolte's Blog

MiCloud Connect is an all-in-one business phone system that puts all of your communications and collaboration tools in one place. Here are 8 ways Mitel MiCloud Connect makes your job easier.

Mitel Customer Snapshot… Major League Baseball
Posted on Jul 28, 2021 in Jeff Nolte's Blog

MLB needed all 30 teams to have a better way to communicate on the field by providing a common user experience. Mitel helped the MLB give players, coaches and officials consistent, simplified communications – improving the game and the fan experience.

Get Customer Interaction Insights with Mitel Call Recorder… Capture, Organize, Playback & Share Voice Documentation
Posted on Jun 30, 2021 in Jeff Nolte's Blog

Unlock the full potential of your customer experience with an automated call recording solution that captures, archives, organizes, plays back and shares voice documentation. Here are some of the key benefits of voice documentation: Dispute Resolution – Quickly access recordings to resolve customer disputes, optimize best practices and ensure governance. Customer Experience – Facilitate organizational […]

Enhance Your Microsoft Teams Features… Pair Them with Mitel’s Telephony, CRM & Contact Center Solutions
Posted on Jun 23, 2021 in Jeff Nolte's Blog

Already using Microsoft Teams? Mitel has made it even easier to add telephony to your Microsoft Teams interface. By combining your Microsoft Teams account with a Mitel call control platform, you’ll have access to the collaboration of Microsoft Teams with enterprise telephony features at your fingertips. Check out this Microsoft Team + Mitel Video Overview Key Benefits […]

Connect with MiCloud Voice Services, Collaboration Tools & Call Center Capabilities
Posted on Jun 1, 2021 in Jeff Nolte's Blog

The past year has been tough… We’ve all had to navigate big changes and overcome unforeseen challenges, both as individuals and as businesses. One thing we’ve definitely learned is that the cloud remains a critical element of success. Cloud is the way… Cloud continues to be the way to rapid integration, relieving heavy administration, and […]

How MiCloud Connect Complements Microsoft Teams
Posted on May 19, 2021 in Jeff Nolte's Blog

Mitel offers exceptional integration with Microsoft Teams to provide an easy-to-use Meetings solution with seamless click-to-dial, web and desktop functionality. Key Benefits of MiCloud + Microsoft Teams Seamless user experience – No need to switch between different applications Easy Deployment – no additional hardware or software required Support different Teams platforms – supports Teams desktop, […]

Video Overview… See MiTeam Meetings in Action
Posted on May 12, 2021 in Jeff Nolte's Blog

Mitel MiCollab is an enterprise collaboration solution that securely powers communication tools whenever you need them and from wherever you are. MiTeam Meetings, integrated with MiCollab, makes it easy for your staff to collaborate and communicate effortlessly, as if everyone was in the same room. Now available for download on iOS and Android devices Video, […]

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