Like successful businesses, the public sector is striving to modernize and reform their Voice and IT environments. But the ongoing pandemic has made it tough for many organizations to obtain funding. Public sector administrators can deploy the new services and equipment they need by exploiting innovative financing arrangements. The main drivers that go into deciding […]
A one-size-fits-all phone service is great for some businesses… Until it’s not. Microsoft Teams offers some solid phone system capabilities delivered from the cloud, but do your due diligence if you’re looking at relying on it as a complete communications service. Fortunately, CTS and Mitel offer seamless integration to Microsoft Teams with click-to-dial, web and […]
With only one-third of small and medium sized businesses surviving 10 years of operations, everyone understands that cash is king in the business world. A poor communications strategy can cost your business upwards of $6,000 per employee per year, creating a financial drag and potentially threatening the survival of your business. Mitel has put together […]
Today most businesses operate on the cloud. And when it comes to mobility, flexibility, fast access to files, and collaboration capabilities, today’s best communications technologies are being deployed in the cloud. Many small businesses rely on affordable, all-in-one services and infrastructure based in the public cloud. While it may make sense to set up a […]
Amid concerns about health safety in the workplace, Mitel has launched a series of IP phones built from plastics protected with antimicrobial technology. The phones feature plastics with surfaces that are treated with a silver-based compound that, when tested against certain viruses and bacteria, is shown to inhibit their growth by up to 99.9 percent. […]
Mitel surveyed more than 750 North American SMBs and shared insights about the business and technology impacts of COVID-19 and the outlook for SMBs amid the evolving crisis. Although the majority said they have been negatively impacted, one-third have accelerated their adoption of technology solutions due to the pandemic, and 40{3b3c2c4b05237dc71f8c61646acc7a492c4f8efec63bbc3e74b96e7bbaa7bece} are maintaining investments at […]
Optimizing your technology for peak performance is essential when you need every edge to compete. With Mitel Software Assurance you’ll know your communications are always up to date. As a subscriber, your organization can benefit from: Ongoing Standards Compliance Security Fixes Software Concurrency Access to Online Training Proactive Performance Monitoring With Performance Monitoring, rather than […]
Major shifts in customer expectations have brought new challenges to the way businesses deliver Customer Experience. Mitel’s Contact Center solutions are designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them, while giving agents and supervisors the tools to manage today’s omnichannel […]
Mitel’s Cloud services were built with industry-leading security and business continuity. Here are the Top 5 reasons why Google Cloud’s infrastructure works best for Cloud-based Unified Communications services…
When you’re managing a crisis or an emergency occurs, your organization needs a fast, effective, and reliable way to notify the right people and keep others safe.
