Whenever possible, hands-on learning sessions are conducted to thoroughly familiarize your staff with system functions and features. Documentation and user guides are distributed and reviewed.
On the day of final installation and activation, the Customer Service Rep will be on-site to assist operators in processing live calls and will be available to the rest of the staff for follow up and fine tuning.
As long as you own the system, our customer service team is always available to answer any questions you may have. Follow-up training can be arranged for new employees who join your organization later.