Implementation Plan
CTS forms a partnership with each customer, with the customer playing a vital role in the successful implementation of the telecommunications system. With open communication and cooperation we will achieve our mutual goals.
Milestones
Kickoff Coordination Meeting
Site Survey / Visit
- New Construction Information
- Floor Plan
- Extensions
- Modems
- Faxes
- Technician Site Visit
- Switch Room Layout & MDF Design & Layout
User Design & Functional Requirements
- Names & Extension Numbers
- Key Sheets / Ringing Assignments
- DESI’s Complete
- Voice Mail Greeting
- Programming & Configuration Correct
- Any Additional Equipment Needed?
- Sales Rep & Customer Notification
- Cabling Requirements & Copy of Existing Records
Facility Cabling Activities
- Permit
- Pre-Cable
- Tone and Label Existing Cables
- Terminate
Network (Verizon) Services Ordered
System Equipment
- Equipment Ordered & Received
- Equipment Prepped, Programmed & Staged
Installation
EQUIPMENT
- KSU / Frame Placement
- Voice Mail Placement
- ACD Placement
- Other Peripherals Placement
- System CUT
NETWORK SERVICES
- Network Services Terminated
- Network Services CUT
Training
- System Administrator Training
- End User Training
Follow up Activities
- Final Review of system stability and operation from your CTS Lead Technician.
- System & End User Adjustments
