- Guaranteed response intervals for service and MAC work.
- Dedicated service manager.
- Service manager preventive maintenance visits at the beginning of your contract and at 6 month intervals.
- No charge for CTS to coordinate new network service orders with Verizon – we even provide free assistance and recommendations when you need to upgrade.
- If a part is replaced, there is no service call charge, a nominal or no labor charge, and no part charge – expenses that would normally involve hundreds or even thousands of dollars.
- No charge for “No trouble found”.
Warranty
At CTS a one year standard warranty is just the beginning of our service relationship.
Our Priority 1 Support & Warranty Program extends the manufacturer’s warranty for our entire line of telecommunications hardware and software products.
