At CTS a one year standard warranty is just the beginning of our service relationship.

Our Priority 1 Support & Warranty Program extends the manufacturer’s warranty for our entire line of telecommunications hardware and software products.

Here’s how you benefit …

  • Guaranteed response intervals for service and MAC work.
  • Dedicated service manager.
  • Service manager preventive maintenance visits at the beginning of your contract and at 6 month intervals.
  • No charge for CTS to coordinate new network service orders with Verizon – we even provide free assistance and recommendations when you need to upgrade.
  • If a part is replaced, there is no service call charge, a nominal or no labor charge, and no part charge – expenses that would normally involve hundreds or even thousands of dollars.
  • No charge for “No trouble found”.

Select from these programs …

  • 5 year service warranty
  • 3 year service warranty
  • Annual service plans

Contact us today for more details about our warranty service.