Multi-Site CPA Firm Moves Communications to the Cloud

Since its establishment in 1948, Hertzbach & Company, P.A. has grown into a full-service accounting and consulting firm with over 180 professionals who specialize in nine service lines. From offices in Baltimore, Northern Virginia and Washington DC, the firm serves businesses throughout the Mid-Atlantic region and nationwide by discovering creative ways to maximize their profitability, cash flow, and competitiveness in the marketplace.

The success of the firm brought about some growing pains. When it maxed out its existing voice system, the firm turned to its technology partner of 10 years for a fresh solution that would provide more mobility and better collaboration for its teams, and unlimited scalability to accommodate continued growth.

CTS recommended using this opportunity to move the firm’s business communications to the cloud.

After attending a CTS demonstration of Mitel’s MiCloud Connect, the firm’s Director of IT, Michael Jackson, became instantly convinced of its potential to meet Hertzbach’s communication needs well into the future.

CTS made the firm’s transition to the cloud easy – providing local project coordination, site surveys and data collection. As an end-to-end cloud voice and unified communications solution, MiCloud Connect handles everything for Hertzbach – from phones to applications to network operations – eliminating the need to cobble together and manage cloud tools from different vendors.

Having a shared history with CTS, IT Director Michael Jackson knew exactly what to expect from the firm’s long-time partner: “Professional setup, on-time delivery, exceptional ongoing support…”

Still up in the air about when and how to move your communications to the cloud? CTS can run the numbers and step you through all the implementation details to ensure a successful outcome for your organization. Contact us today: 800.787.4848 or


In The News