Unified Communications

5 Ways Google’s Cloud supports MiCloud as the Worry-Free UC Service You Can Rely On

Posted on Jul 22, 2020 in Jeff Nolte's Blog

Mitel’s Cloud services were built with industry-leading security and business continuity. Here are the Top 5 reasons why Google Cloud’s infrastructure works best for Cloud-based Unified Communications services…

Stay Connected with the Right Local Technology Partner

Posted on Jun 17, 2020 in Jeff Nolte's Blog

It’s not easy in these challenging times to keep your current Voice & IT systems running – let alone add new technology for more flexibility and mobility during our new ‘normal.’ To keep your business moving forward, you’ll need easy-to-use collaboration tools – delivered on a reliable, secure Unified Communications platform. Getting access to these […]

Looking Ahead… Adapting to The Virtual Office

Posted on Apr 30, 2020 in Jeff Nolte's Blog

More millennials in the office and the evolving expectations of technology had already begun to transform the workplace into a more complex environment. The pandemic we are now living with has accelerated that evolution. This has presented IT teams with the challenge of both maintaining current systems and allowing for more flexible processes. To stay […]

Mitel Cloud Service Named a Best Business Tool of 2019 by Newsweek

Posted on Sep 30, 2019 in Jeff Nolte's Blog

In a recent Newsweek survey of 10,000 professional users of software, Mitel MiCloud Connect was honored with a coveted spot in the communications category as a top VoIP product for 2019.

Managing Field Services? How Collaboration Tools Improve Efficiency

Posted on May 10, 2019 in Jeff Nolte's Blog

Field service companies juggle a lot of moving parts – including scheduled and emergency customer calls, tracking technician status and availability, and being able to resolve a customer’s problem on the first visit. When it comes to running a smooth and efficient field services operation, a unified communications solution with built-in collaboration tools is the […]

Convincing Your CFO to Invest in Unified Communications

Posted on Apr 10, 2019 in Jeff Nolte's Blog

Even as global adoption and spending on UC continue to increase, you may still need to convince your CFO that Unified Communications is the right technology to move the business ahead. To prepare for your pitch, get to know these business benefits enabled by UC…

Mitel Announces Upgrades to its UC Suite

Posted on Mar 20, 2019 in Jeff Nolte's Blog

Companies are at different stages on their path to the Cloud. The collaboration strategies they need will depend on their economic and operating models. This means it is important to have flexibility at all stages of the UC experience. Intended to accelerate digital transformation and support innovation, Mitel has upgraded the capabilities of its UC […]

Multi-Site CPA Firm Moves Communications to the Cloud

Posted on Mar 10, 2019 in Jeff Nolte's Blog

Since its establishment in 1948, Hertzbach & Company, P.A. has grown into a full-service accounting and consulting firm with over 180 professionals who specialize in nine service lines. From offices in Baltimore, Northern Virginia and Washington DC, the firm serves businesses throughout the Mid-Atlantic region and nationwide by discovering creative ways to maximize their profitability, […]

Artificial Intelligence is in Your Office… Addressing Communications Security as You Blend UC and AI

Posted on Feb 19, 2019 in Jeff Nolte's Blog

While the benefits of merging AI with UC are many, you should expect security challenges. AI technology accesses vast amounts of enterprise data on products, processes and customers. If an attack occurs, all of that data becomes vulnerable. As AI-enhanced tools like Echo, Siri and Home enter the office, you will need to assess these […]

3 Ways Unified Communication as a Service Supports Innovation and Business Agility

Posted on Feb 10, 2019 in Jeff Nolte's Blog

Why does the C-suite like the concept of As a Service? CIOs can increase computing power and functionality without the costs traditionally involved in upgrading software and on-site hardware. CFOs like XaaS because it reduces their IT infrastructure’s Total Cost of Ownership (TCO). And CEOs and CMOs like it, too, because it provides the entire […]