25% Growth Year-Over-Year… Why Businesses Are Rapidly Adopting Cloud Communications
Posted on Jul 19, 2019 in Jeff Nolte's Blog

Across industries and time zones, businesses are increasingly leveraging the cloud to meet and exceed customer expectations. With quicker updates and the latest applications, the cloud offers businesses unprecedented ability to improve flexibility, scalability and efficiency while saving on costs.

5 Questions Small Businesses Ask About Cloud Voice
Posted on May 30, 2019 in Jeff Nolte's Blog

We’ve been deploying communications systems for our customers for 30+ years. We’ve worked with businesses of every type and size to design, install and support their new solutions quickly and easily. When it comes to Cloud Voice services, here are some of the top questions we get from our small business clients…

Convincing Your CFO to Invest in Unified Communications
Posted on Apr 10, 2019 in Jeff Nolte's Blog

Even as global adoption and spending on UC continue to increase, you may still need to convince your CFO that Unified Communications is the right technology to move the business ahead. To prepare for your pitch, get to know these business benefits enabled by UC…

We’re Floored by Our Client’s 100th Anniversary!
Posted on Mar 22, 2019 in Jeff Nolte's Blog

CTS client Fishman Flooring Solutions is celebrating 100 years in business. The Baltimore-based, employee-owned wholesale flooring distributor has grown by leaps and bounds through acquisitions and now operates from 37 locations throughout the East Coast. Fishman is thanking customers, vendors, and others for their business and continued support!

Multi-Site CPA Firm Moves Communications to the Cloud
Posted on Mar 10, 2019 in Jeff Nolte's Blog

Since its establishment in 1948, Hertzbach & Company, P.A. has grown into a full-service accounting and consulting firm with over 180 professionals who specialize in nine service lines. From offices in Baltimore, Northern Virginia and Washington DC, the firm serves businesses throughout the Mid-Atlantic region and nationwide by discovering creative ways to maximize their profitability, […]

Success Story: Cloud Deployment Earns Hotel Chain Rave Reviews at its 450 Properties
Posted on Jan 20, 2019 in Jeff Nolte's Blog

WorldHotels operates 450 properties across 65 countries. When they made the decision to upgrade and centralize their communication systems, they wanted a flexible cloud solution that would retain their existing phone numbers and enable global staff to access the new system around the clock. They wanted less system equipment in their hotels and needed to […]

Reaping the Benefits of Cloud Communications
Posted on Dec 30, 2018 in Jeff Nolte's Blog

With the right cloud voice solution, your business can enjoy powerful communication and collaboration capabilities without the hassle or expense of maintaining your on-site system. What is motivating businesses to move to the Cloud?

Tired of putting out fires? Simplify Your Life with ‘Voice as a Service’
Posted on Dec 4, 2018 in Jeff Nolte's Blog

To take full advantage of new opportunities, growing businesses need their in-house tech staff and management team focused on strategic technology initiatives – instead of spending their days reacting to users’ demands.

Why Growing Businesses Move to Beacon Cloud Voice Powered by CTS
Posted on Nov 17, 2018 in Jeff Nolte's Blog

Moving to CTS-powered Beacon Cloud Voice service offers many benefits for your business: Ease and speed of set up… We deliver and set up everything No upfront cost and lower cost of ownership Reduced risk of technology obsolescence

Cloud Contact Center: Why Companies Are Finally Jumping In
Posted on Sep 30, 2018 in Jeff Nolte's Blog

While cloud contact center solutions have been available for over 10 years, by some estimates less than 15% of global contact center agent seats are currently supported with a cloud solution. So why are companies finally jumping in? Here are some of the most frequently cited reasons… Access to new functionality. While many on-site solution […]