Don’t Risk Losing a Customer Call… Say NO to Busy Signals

Posted on Sep 8, 2021 in Jeff Nolte's Blog

Answer every opportunity that comes in from any location, using any device…

With CTS-powered Beacon Cloud Voice, busy retailers and offices can have calls roll over to virtual call paths, voice mail, and other backup numbers – even a mobile phone – so your customers never get a busy signal.

Beacon Cloud Voice makes call management easy… Here are some of the many available call management features that will eliminate busy signals:

  • No Answer Call Forwarding – Automatically have calls forwarded to an extension, group, or phone number when you do not answer your phone.
  • Busy Call Forwarding – Automatically forward calls to an extension, group, or phone number when your phone is busy.
  • Voicemail – Associate a voicemail box with an extension, or use an announce-only voicemail box to provide users with a pre-recorded message when they choose an option on an auto attendant or extension.
  • Ring Groups – Enable multiple extensions to be joined as a group, so calls may be routed sequentially or simultaneously to that group.
  • Auto Attendant Answering – Set up a telephone number to dial directly to an Auto Attendant. Callers are then presented with a predefined menu of options.

Learn more about Beacon Cloud Voice here

We’ll get you up and running so your business never misses a call again. Contact CTS today: 800.787.4848 or jnolte@ctsmd.us.