5 Ways Google’s Cloud supports MiCloud as the Worry-Free UC Service You Can Rely On

Posted on Jul 22, 2020 in Jeff Nolte's Blog

Mitel’s Cloud services were built with industry-leading security and business continuity. Here are the Top 5 reasons why Google Cloud’s infrastructure works best for Cloud-based Unified Communications services…

1. Multi-Layered Infrastructure Security
Built on Google Cloud, MiCloud is protected by the same secure-by-design infrastructure, global network and built-in safeguards that will mitigate the most challenging security scenarios. MiCloud services were built on Google to satisfy the most stringent security standards, with full certifications to meet SOC 2 and HIPAA compliance.

2. Reliable Infrastructure
The Google cloud infrastructure works across secure, inter-connected Tier 3+ high availability data centers. Communications will never go down because of a single network outage or hardware failure.

3. Proven Performance
Google Cloud has a 99.999{3b3c2c4b05237dc71f8c61646acc7a492c4f8efec63bbc3e74b96e7bbaa7bece} service level agreement (SLA) for monthly uptime. Intensely monitored data centers and large dedicated data pipelines ensure low latency across Google Cloud products. Additionally, Google Cloud is considered a top performer across most tests, benchmarks, and categories for performance and scalability that stress CPU, memory, disk, and networking resources.

4. Geographic Reach
Staying connected across the globe is no problem for the robust number of Google Cloud data centers developed, maintained, and expanded by Google annually. Mitel has carefully selected a subset of these centers focused on delivering MiCloud based in specific country rollouts, including 20 regions, 61 zones, and 134 network edge locations, with more on the way.

5. Continuous Innovation
Google is at the forefront of research for technologies like artificial intelligence (AI). Mitel offers MiCloud Flex Contact Center solutions that leverage Google AI to generate insights into data and performance. With serverless data analytics and a machine learning platform, Google and Mitel solutions can refine and improve your Customer Experience.

There’s never been a better time to move your communications to the cloud. We’ll take care of all the details to get you up and running. Contact CTS today: 800.787.4848 or jnolte@ctsmd.us.