CTS Eases Your Transition to the Cloud with Deployment Support Service

Posted on Jul 20, 2018 in Jeff Nolte's Blog

Voice Communication is critical to the success and smooth operation of your business. Moving your communications to the Cloud will help your business achieve its goals with the added benefits of better team performance, mobility, flexibility and savings.

To make your transition to the Cloud even easier, CTS offers Cloud Deployment Support with our industry-leading technology partner, Mitel – one of the world’s largest Cloud Voice service providers.

Together, a dedicated support team of CTS and Mitel experts take care of all the details to guarantee a successful, worry-free Cloud deployment for your organization.

Our service manages every detail from start to finish with a proven approach.

Mitel’s Specialized Support Team gets the process started with…

  • Professional System Design Services
  • Project Management & Guidance
  • LAN System Requirements
  • Data Gathering Forms
  • Collection of phone numbers to be ported
  • Online administrator and end-user training

As your Local Technology Partner, CTS is responsible for…

  • Assigning a dedicated project manager and interfacing with Mitel
  • Deploying technical experts to your site to assess LAN VoIP readiness
  • Assisting with data collection
  • Configuring the data switch and firewall
  • Implementing best practices in system design and call routing
  • Deploying and testing desk sets

Leading up to a Successful Day One…

On the day of cut-over, CTS will have your project leader on-site to set up a live group training class to ensure a smooth transition to the new system and will be available for hands-on user training.

Get a complete walk-through of our Cloud Deployment Service. Contact us today at 800.787.4848 or jnolte@ctsmd.us