Bring a Better Mobile Calling Experience, SMS, Fax, and More into Your Microsoft Teams Apps

Unlock the full potential of Microsoft Teams with RingCentral’s supercharged calling experience – No Teams Phone license required!

  • Uptime, not service credits – RingCentral has delivered 19 straight quarters of less than 79 seconds of downtime, ensuring you can communicate with customers and colleagues – even when Teams is down.
  • Expand your global reach – Connect global offices and distributed teams with coverage in 46 countries.
  • Mobile calling to power hybrid and remote work – The RingCentral for Teams mobile app helps employees stay connected, even on the go. Place and receive calls through RingCentral in the Microsoft Teams mobile app, extending the value of the integration beyond your desktop app.
  • Advanced calling capabilities for Teams – Get tools like heads-up display, call queue management, and whisper, monitor, and barge to satisfy the needs of the sales, receptionists, and other phone power users.

Phone capabilities for every need…

  • Sales worker
  • Call center agent
  • Exec admin
  • Receptionist
  • IT Support
  • International teams

The broadest set of telephony integrations in UCaaS – Get the flexibility to embed RingCentral where you work or to make your Microsoft 365 apps even more powerful.

Microsoft-certified Contact Center – Maximize agent productivity by integrating RingCentral’s Microsoft-certified Contact Center right into Microsoft Teams.

Advanced call analytics (no Microsoft Power BI license needed) – RingCentral’s analytics empower you to build reports from templates, customize them for your needs, and share them with anyone. No data science degree or costly PowerBI license required.

Let’s talk about integrating Teams and RingCentral for better, faster business performance. Contact CTS today at 800.787.4848 or jnolte@ctsmd.us.

 

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