Hybrid Workplaces, Remote Work & Virtual Contact Centers are Here to Stay
Posted on Mar 3, 2021 in Jeff Nolte's Blog

Remember the bright beautiful world of tomorrow from cartoons and movies? People could do everything from one big video screen: Run a business, work, shop, go to school – even hang out with their friends – all from the comfort of home! We envied and worked toward that future – but then we were suddenly […]

Is Working from Home ‘Forever’ Sustainable?
Posted on Jul 15, 2020 in Jeff Nolte's Blog

As the coronavirus pandemic continues to impact all of us, many experts believe remote work will be a permanent feature in some segments of the business landscape. Is this a good thing? Are blanket “everyone-work-remotely” policies sustainable, or even desirable? Here are some of the common downsides of remote work – and some suggested ways […]