Top Reasons Our On-Premises Phone System Customers are Migrating to RingCentral Cloud

Since RingCentral and Mitel joined forces, CTS customers have been able to migrate their older Mitel on-premises systems to RingCentral’s Message Video Phone (MVP) cloud communications service. Here are the top 5 reasons our customers cite for making the move…
1. Integrating Voice + Business Apps in an all-in-one solution
Many customers want a future-proof platform and an easy-to-use app. Today, messaging, video meetings, and integration with existing business applications are just as important as voice communication. MVP provides over 100 certified integrations with business apps including Office 365, Salesforce, and Google G-Suite.
2. Simplified management
RingCentral’s service eliminates the difficulties of challenging on-prem upgrades, hardware malfunctions, feature updates, and scalability. Get one communications solution and one bill.
3. Unparalleled global reliability and security
Mitel customers appreciate the 99.999% availability with RingCentral. That equates to just 78 seconds of downtime per calendar quarter – the gold standard for uptime SLAs. RingCentral maintains this level of availability with geo-redundant data centers and decades of industry expertise.
4. Phone Integration
Mitel’s 6900 IP Desk Phones are certified to work with RingCentral MVP, as well as a range of phones and devices from other leading manufacturers.
5. Hassle-free Migration Experience
Migration Accelerators – Through exclusive access to Mitel Platform APIs, RingCentral implementation program covers all the details…
  • Audit – Takes a snapshot of the customer’s current deployment to help map out the migration plan.
  • Extract – Creates a new configuration that details what can be easily migrated and what requires more work.
  • Manipulate – Updates the configuration to eliminate issues and prepare for automated migration.
  • Provision – Use the configuration to migrate within minutes.
CTS makes it easy to take advantage of Mitel + RingCentral’s industry-leading capabilities. Schedule a meeting with our experts at 800.787.4848 or email: jnolte@ctsmd.us.

In The News