Ramping Up Video Conferencing & Collaboration to Stay Safe and Connected

Posted on Apr 23, 2020 in Jeff Nolte's Blog

As we all adapt to the impact Covid-19, we’re all exploring ways to limit contact among employees, customers and vendors. Suddenly, keeping employees healthy and maintaining personal business relationships have become conflicting priorities.

The good news is that many operations can continue uninterrupted – and people can still meet face to face – simply by using a familiar communications tool more often: business-class videoconferencing.

Here are 4 steps to get videoconferencing up and running in your business…

  • Start implementing video technology now – If your company is still thinking how to add videoconferencing, we can answer your questions and set up a business-class arrangement quickly and seamlessly. An intuitive, easy-to-use system makes it possible for employees to jump right in and start having video meetings as soon as possible.
  • Choose a proven technology provider – A reliable provider can support high demand when the majority of your workforce is working remotely. Mitel’s Cloud services are built on Google’s global platform. You’ll want to select a business meeting solution like MiTeam and MiCollab that supports essential features such as screensharing and single click-to-join.
  • Develop a video call culture – Some people need a little time to get used to being on a video call. The best way around this is to make video a regular part of how your teams get together – even when stay-at-home measures are not an issue. Regular usage helps everyone become more comfortable with how to use the technology.
  • Train employees on usage and etiquette – While the right solution shouldn’t come with a steep learning curve, it’s still important to train employees. In fact, you may have to spend more time on etiquette training than on product usage. Basics to keep in mind include dressing appropriately, staying focused on the meeting, engaging the mute when there is background noise, and not eating while on a call. If everyone follows etiquette rules, video meetings will be more productive and positive.

If your business needs help getting its Video Collaboration tools ramped up, contact our Remote Work experts today: 800.787.4848 or jnolte@ctsmd.us.