Success Story: How Mitel is Connecting 30 Major League Baseball Stadiums

Posted on Dec 10, 2018 in Jeff Nolte's Blog

As the Official Business Technology & Communications Partner of Major League Baseball, Mitel is working to transform 30 independent platforms for dugout, bullpen, video review rooms and press box communications into a common, unified system offering enhanced capabilities that improve the pace of play and fan engagement.

Goals

  • Secure UC solution covering dugouts, bullpens, press boxes, clubhouses and HQ replay center in New York
  • Ensure teams are using phones within existing MLB rules and regulations
  • Recording, monitoring and accounting for all calls
  • Standardized solution at each stadium for a common user experience

Results

  • Play for all 30 MLB teams was uninterrupted after quick implementation throughout the league
  • Calls are recorded to verify proper rule following
  • Pace of play has improved as MLB officials enforce proper dugout phone usage
  • Common solution at each stadium increases efficiency with only one system to learn

As the global leader in enterprise communications, Mitel was the logical choice for providing the kind of sophisticated, custom communications network that addresses the unique needs of Major League Baseball.

Let’s talk about how Mitel communication solutions can improve your game. Contact CTS today: 800.787.4848 or jnolte@ctsmd.us.