Microsoft Teams Outage Impacts Thousands – A Timely Reminder to Plan for Service Disruptions

Thousands of Teams users worldwide were recently grappling with how to connect when the popular Microsoft service went down.

CBS News coverage here

What can you do when even well-established service providers have issues – or bad weather knocks out your communications?

Unexpected service interruptions can wreak havoc on your business – knocking out computers and servers, silencing phone systems, and grinding your broadband or data networks to a halt.

Sure, you may be spending money to protect your business from fire and safety hazards… But what’s the point if your business can’t survive an extended outage or bad weather?

Here are some of the ways CTS can help you prepare your business to withstand the unexpected…

  • Identify service gaps, risks, threats, and exposure before it’s too late.
  • Determine appropriate risk reduction, remedies, and alternative arrangements or providers for your mission-critical systems.
  • Assess the need for voice and data protection measures, uninterruptible power supplies (UPS), and secure off-site storage.
  • Look at implementing a remote work program and out-of-area resources to keep your business open during a local emergency.

With the proper safeguards in place, your business will remain operational until services are fully restored, and staff can return to their offices.

Disaster recovery planning doesn’t have to be expensive or complicated. CTS can develop a strategic plan for you and then implement it.

Don’t wait. Take action… Contact CTS today at 800.787.4848 or


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