POTS (Plain Old Telephone Service) lines are being discontinued across the country. As carriers accelerate the retirement of copper networks, the analog phone lines that support your critical systems such as fire alarms, elevator phones, fax machines, and credit card terminals are rapidly becoming obsolete and increasingly costly to maintain.

Act Now to Avoid Disruption and Rising Costs

Too many businesses are exposed and still relying on legacy POTS lines. The transition to digital is mission-critical, especially for industries like healthcare, finance, and public safety where system failure is not an option.

Now is the time to proactively transition to a modern, reliable, and compliant communication solution with RingCentral’s POTS Replacement solution.

Why Transition from POTS to RingCentral with your local partner, CTS?

CTS, as a leading RingCentral reseller, offers expert guidance and local support to ensure a smooth, secure, and compliant migration tailored to your business needs. We manage all the details and make the process easy for you.

Key Features of RingCentral Next-Gen POTS Replacement

• Connects to existing analog phones, fax machines, and specialty devices like fire alarms, elevator phones, and point-of-sale systems.

• Provides up to 48 hours of battery backup and optional LTE failover for uninterrupted service.

• Includes essential phone features such as auto-attendant, voicemail, caller ID, call forwarding, and unlimited domestic calling in the US and Canada.

• Supports internet faxing over the cloud or to traditional fax machines.

5 Smart Reasons to Act Now

1. Cost Savings and Predictable Pricing – Traditional POTS lines are becoming more expensive and fragmented, often requiring multiple providers for different locations. RingCentral’s POTS Replacement offers a cost-effective alternative with a pay-as-you-use pricing model that includes installation, hardware, software, service, and support—all consolidated under one trusted provider. This simplifies budgeting and reduces overhead costs.

2. Simplified Management and Unified Communications – RingCentral enables you to unify your legacy analog lines and specialty devices with modern cloud communication tools—phone, video meetings, and team messaging—all accessible through a single app. This integration streamlines management and enhances operational efficiency across your entire communication infrastructure.

3. Reliability and Compliance You Can Trust – RingCentral’s platform boasts over five years of 99.999% uptime, ensuring your critical communications remain uninterrupted. The POTS Replacement device is designed to meet stringent life-safety transmission standards and includes built-in battery backup and optional cellular LTE connectivity to maintain service during power outages. It also supports compliance with key regulatory frameworks such as HIPAA, PCI DSS, and SOC 2, protecting sensitive data through end-to-end encryption and access controls.

4. Seamless Scalability for Growing Business – Unlike traditional POTS lines, RingCentral’s solution allows you to easily add new lines, sites, and features without costly infrastructure changes or service interruptions. This flexibility supports business growth and evolving communication needs.

5. Future-Proof Your Communications – By moving your POTS to RingCentral, you gain access to advanced cloud capabilities such as real-time analytics, mobile access, and AI-powered tools that enhance productivity and prepare your business for future technological advancements.

Get Started Today

Future-proof your communications by transitioning from legacy POTS to RingCentral’s Next-Gen solution. Our local experts will make it happen!

Contact CTS at 800.787.4848 or jnolte@ctsmd.us.