SMB or Enterprise? Take Control of Your Communications with MiCloud Flex Service

Posted on Feb 17, 2021 in Jeff Nolte's Blog

Today most businesses operate on the cloud. And when it comes to mobility, flexibility, fast access to files, and collaboration capabilities, today’s best communications technologies are being deployed in the cloud.

Many small businesses rely on affordable, all-in-one services and infrastructure based in the public cloud. While it may make sense to set up a smaller organization this way, you might find yourself limited in terms of customization and integration if you have larger enterprise requirements.

Now there’s a service option to meet your unique needs… MiCloud Flex is a private cloud phone service from Mitel. Deployed in carrier-grade data centers, MiCloud Flex is protected with advanced multi-layer security and is designed to integrate with your enterprise processes and workflows.

MiCloud Flex Benefits…

  • Mobile, simple and flexible – Get maximum flexibility to create your own communications environment without the complexity of managing it yourself. MiCloud Flex can scale gracefully from 250 to 50,000 users, allowing your business to grow and add features at your own pace.
  • Collaborate Smarter – Bring Microsoft Outlook, Teams, Lotus Notes, Google, Lync/Skype, and other apps into the conversation for true unified communications. Enjoy robust features, including presence-based awareness, instant video communication, visual voicemail, attendant console, and much more.
  • Deliver Better Service – Integrate MiCloud Flex with your contact center to deliver a superior customer experience, including CRM and Salesforce integrations, so you can link customers and data in real-time.
  • Work Anywhere – Deliver a single communications portal that displays consistently on desktops, laptops, smartphones and tablets, including Android, iOS, Microsoft, and Blackberry devices. Give staff the freedom to communicate using voice, email, text or chat.

If you want to take control of your communications infrastructure, we’ll help you find everything you need in MiCloud Flex. Contact us today at 800.787.4848 or jnolte@ctsmd.us.