CTS-Powered Beacon Cloud Voice… Get More for Less
Posted on Oct 30, 2017 in Jeff Nolte's Blog

Tired of shelling out for expensive phone systems and never-ending support costs? Putting your business communications in the cloud will end unnecessary spending that eats up profits. Affordable, turnkey communications Cloud Voice fits into the way your office team works. Use a desktop phone, smart phone or softphone on your laptop. Imagine… Just one phone […]

Mitel Adds ‘Brilliantly Simple’ Solutions with ShoreTel Merge
Posted on Oct 22, 2017 in Jeff Nolte's Blog

New communications and collaboration capabilities from an expanded Mitel will facilitate the ‘Digital Transformation’ changing today’s business models. In an Apps economy and IoT world, you need agile, responsive communications. Mitel’s latest technology acquisition opens the door to new opportunities for any sized business to grow and compete. Seamless solutions with lifecycle support Consistent with […]

4 Tips for Better Voice Call Quality Troubleshooting
Posted on Oct 10, 2017 in Jeff Nolte's Blog

According to a recent survey, 90% of the time it takes to resolve network problems is spent finding its source. Without the right voice network performance management tools at your fingertips, you’ll be spinning your wheels. To help you tackle your voice network problems, Mitel has put together some troubleshooting tips that can save you […]

Mitel MiCollab R8.0 Adds Collaboration with MiVoice 6900 Phones & Integration with Outlook/Office Desktop Apps
Posted on Sep 30, 2017 in Jeff Nolte's Blog

With the release of Mitel MiCollab R8.0 software, MiCollab adds seamless collaboration for users of MiVoice 6900 series phones, plus integration with Outlook/Office desktop applications. Here’s what else is included in the MiCollab upgrade…

7 Key Reasons Companies are Moving Their Communications to the Cloud
Posted on Sep 20, 2017 in Jeff Nolte's Blog

There’s lots of buzz around Cloud Voice these days. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the cloud – and they’re getting solid answers. Here are 7 real-world reasons to make the move:

Video… The Business Case for Adopting UC Solutions from CTS
Posted on Sep 10, 2017 in Jeff Nolte's Blog

Unified Communications bring together all the ways your people communicate – voice, video, text, email and instant messaging – from any desktop or mobile device. But choosing the wrong service provider can limit your organization’s success. Watch our 02:38 Min. Video: The Business Case for UC from CTS CTS starts by determining your UC requirements […]

Top Reasons Businesses Move to Beacon Cloud Voice Powered by CTS
Posted on Aug 30, 2017 in Jeff Nolte's Blog

Our clients cite several factors driving their decision to move to Beacon Cloud for voice communication:

Why SIP Trunks Are a Popular Phone Line Replacement
Posted on Aug 20, 2017 in Jeff Nolte's Blog

SIP Trunks are a popular replacement for traditional phone lines, offering cost savings, flexibility and features…

The Customer Experience is Changing & The Use of Digital Services is Rising – 7 Facts to Consider
Posted on Aug 10, 2017 in Jeff Nolte's Blog

The use of digital services is rising dramatically. As a result, businesses must position themselves to offer customers an outstanding experience or risk losing their interest. To offer your customers the best experience, keep these points in mind:

The Fast & Easy Way to Cut Your Internet Access & Phone Bills
Posted on Jul 30, 2017 in Jeff Nolte's Blog

Is your business the same as it was 18 months ago? Are you confident your voice and data networks match your current needs? Are they improving or squeezing your bottom line? Chesapeake will assess your current network demands and recommend solutions that save you time and money – at NO COST to you!