Dial 988 Update… National Suicide Prevention Lifeline & Veterans Crisis Line

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Starting on July 16, 2022, dialing 988 will route callers to the National Suicide Prevention Lifeline.

The current Lifeline phone number (1-800-273-8255) will always remain available to people in emotional distress or suicidal crisis, even after 988 is launched. Online chats providing support are also available.

Texting for support… The FCC is also expanding access by establishing the ability to text 988 to reach the Lifeline to better support at-risk communities, including youth and individuals with disabilities.

Veterans and service members may reach the Veterans Crisis Line by pressing 1 after dialing, chatting online at www.veteranscrisisline.net, or texting 838255.

The new FCC rules apply to all telecommunications carriers as well as all VoIP service providers in the United States and its major U.S. territories.

When people call, text, or chat 988, they will be connected to trained counselors who will listen, assess their problems, provide support, and connect them to resources if necessary.

To learn more about the Substance Abuse & Mental Health Services Administration’s 988 resources and information, visit: https://www.samhsa.gov/find-help/988

CTS will continue to track progress on the 988 Lifeline as the implementation deadline approaches.


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