Get to Know All-in-One MiCloud Connect Service

Posted on Dec 21, 2020 in Jeff Nolte's Blog

MiCloud Connect is Mitel’s very popular, complete cloud business communications service that delivers seamless voice, collaboration and contact center solutions.

By combining an intuitive user experience and flexible service plans with Google Cloud’s proven reliability, MiCloud Connect makes every aspect of cloud communications and collaboration simple and secure.

Work from Anywhere – With a Mitel-powered cloud service, you can take your phone system on the go with an easy-to-use smartphone app. With it, you can keep working away from the office without sacrificing features or functionality.

Business Communications Continuity – MiCloud Connect provides enterprise-class security and redundancy at network, infrastructure and application layers to maximize uptime and scalability – backed by Mitel’s cloud Service Level Agreement for added reassurance.

CRM and Business Process Integrations – Put more power behind every customer touch point and your cloud phone service with popular productivity apps like Salesforce, ACT! and Microsoft Dynamics. Embedded calling features, integrated call and customer histories help provide a picture of business performance, while making interactions easier for employees and customers alike.

Easy to Get Started, Convenient Ongoing Support – The transition to a new cloud phone system doesn’t have to be a struggle. The customer support teams at CTS and Mitel make sure you’re supported every step of the way with professional onboarding, on-demand support, and training.

Robust Cloud Phone System Features – There’s no need to combine disjointed cloud tools from multiple vendors any longer. MiCloud Connect is an end-to-end cloud phone and unified communications solution that handles everything for you – from phones to applications to network operations – for solid performance.

Exceptional User Experience – Cloud-based communications and collaboration make everyday meetings and interactions easier than ever with enterprise-grade VoIP phone services, instant messaging, audio and web conferencing and multi-point video. All with powerful, yet simple, administration for IT teams.

Learn more and get started today… Contact CTS today for your customized MiCloud Connect quote: 800.787.4848 or jnolte@ctsmd.us.