For businesses that need to record voice transactions, service calls and other conversations, there’s a solution… Simply add a call recording capability to your phone system.
Just some of the benefits…
- Better Customer Service
- Timely Training
- He said, She said Resolution
- Tracking Down Information for Customers
- Isolating the critical aspects of each conversation
Today’s call recording solutions support single-site workgroups and multiple locations with advanced features. Monitor all calls, or record on demand. Call recordings are stored anywhere you choose. You also have access to several useful features…
- Search and retrieve calls for playback
- Attach to email, link to CRM records, and more
- Assign access rights to individuals and groups
- View the real-time status of users
Learn more about how call recording solutions can help you organize and improve your business communications. Contact CTS today at 800.787.4848 or firstname.lastname@example.org.