Mitel Concierge Support… An Added Level of Personalized, Local Support

Our friendly Cloud experts are ready to support your Business Voice technology from end to end!

Managing users is easy with MiCloud’s admin portal, but sometimes you may need extra help that goes beyond online tools. To streamline those more complex support requests, CTS offers Concierge Support.

Our Responsive Team runs down Your Service Request from Initial Call to Resolution

  • When you contact CTS, we coordinate everything on your behalf.
  • CTS sets up a direct online interface with Mitel as your service advocate.
  • We submit and track your tickets – escalating with Mitel operations as needed.
  • Need help with uploading apps or basic training? We’ve got you covered.

Subscribe to CTS Concierge Service!

  • Priority Queue for Service Requests
  • Remote Service and MAC (Moves, Adds, Changes) included
  • Onsite Service/MAC billed at our lowest rates
  • Guaranteed 48-hour Response from receipt of request
  • Concierge Service Monthly Subscription requires a minimum of 10 phones

Contact us today for your quote: 800.787.4848 or


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