Simple Steps to Thwart Phone Hacking

Phone hacking or “phreaking” costs businesses billions of dollars. Even worse – many carriers expect you to pay the bill!

Decades ago, hackers were able to access the telephone network using a series of tones input via a “blue box” to fool the system into allowing them to make free long distance calls. Now hackers access business phone systems through voicemail ports to make huge numbers of free calls.

The good news is that there are measures you can take to keep your phone system better protected…

  • When installing new equipment, change the access credentials from the default settings.
  • Do NOT use easy passwords such as 1234.
  • Routinely review itemized telephone invoices for any anomalies.
  • Ask your service provider about their fraud monitoring policy.
  • If you have more than one administrator accessing the telephone system, make sure they use unique access credentials.
  • Whenever staff members leave the organization, immediately disable their access credentials.
  • Store all access credentials securely.

CTS recognizes that your phone system is essential to your business operations. Let’s talk about protecting your bottom line. Contact us today: (800) 787-4848 or


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