Imagine never missing another customer call and freeing your team from routine, time-consuming inquiries.

With the surge of high call volumes, staffing challenges, and customer expectations for instant, accurate answers, the need for a smart attendant solution has never been greater.

That’s why savvy business leaders are turning to RingCentral AI Receptionist, expertly delivered and fully supported by CTS, your trusted, local business communications partner.

Supercharge Your Customer Experience – and Your Bottom Line

RingCentral AI Receptionist isn’t a typical auto attendant or a costly contact center tool. It’s an AI-powered, always-on phone agent built directly into your RingCentral phone system, delivering natural, human-like conversations 24/7.

Whether you run a single storefront or operate across multiple locations and departments, AI Receptionist ensures no customer call goes unanswered – and every interaction feels professional, on-brand, and responsive.

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• Answer Every Call, Instantly – AI Receptionist responds to each caller with natural language, blocks spam, and seamlessly transfers complex requests to the right team member. No more missed opportunities or frustrating your prospects with phone menus.
• Cut 50% of Inbound Call Time – Many AI Receptionist customers have reported saving 20 hours per week per agent and turning that time savings into revenue-driving activities, in some cases tripling outbound call volume to generate new sales.
• Reduce Team Workload by 20% – Automate common questions, appointment scheduling, and SMS follow-ups, freeing your staff to focus on higher-value tasks.
• 100% of Calls Answered, No Exceptions – Deliver reliable, consistent customer service and avoid the cost of missed leads or frustrated clients.

Enterprise-Grade. Effortless for Any Business.

Deployment is fast and simple – RingCentral AI Receptionist plugs in as an add-on to your new or existing RingCentral system with no extra apps or complex integrations.

It automatically syncs with your business contacts, locations, and directory, so you’re up and running – fast and friction-free. Plus, its intelligent call routing uses names, keywords, and conversation context to connect callers to the right place – every time.

Get Actionable Insights – and Stay in Control

With AI Receptionist on board, your staff doesn’t just get more done. With full call transcripts and analytics, you gain insight into peak hours, call drivers, and areas for improvement, so you can equip your team for even greater success.

Tailored to Your Brand, Backed with Expert CTS Guidance

Our local CTS project team partners with you to design, deploy, and support your customized AI Receptionist solution. We help you select the right AI voice, craft custom greetings, and integrate your knowledge base – ensuring your customer touchpoints reflect your brand perfectly. From expert setup to ongoing support, CTS ensures your AI Receptionist delivers maximum value.

Don’t Let Another Opportunity Slip Away

With RingCentral AI Receptionist – designed and supported by CTS – you’ll never miss a call, lose a lead, or risk inconsistent customer service again. It’s time to empower your team, delight your customers, and supercharge your business growth.

Contact CTS today at 800.787.4848 or jnolte@ctsmd.us. Your customers – and your bottom – will thank you.