Unlock reliable meeting notes for better accuracy and speed.

Accurate documentation drives progress, accountability, and speed for today’s businesses. RingCentral’s AI-powered transcription and Smart Notes tools – available through CTS – make it easier than ever for Mid-Atlantic organizations to capture every word, turning meetings from time-sinks into productivity engines.

How RingCentral’s AI Tools Transform Work

• Real-time transcription for meetings, conference calls, and training sessions

• AI-generated smart notes summarize discussions and highlight key action items

• Searchable transcripts streamline follow-ups and ensure nothing is forgotten

• Voicemail and message transcription keep communication accessible and easy to manage

Key Benefits for Busy Teams

• Reduces follow-up time by making action items and decisions instantly clear

• Prevents miscommunication with accurate, shareable records

• Enables remote or hybrid teams to collaborate without missing information

• Supports compliance and documentation requirements for sensitive industries

Data Privacy and Security are Top Priorities 

RingCentral’s solutions use enterprise-grade encryption and privacy controls. CTS’s local experts safeguard what counts. We provide end-to-end deployment and ongoing support, ensuring that regional businesses – from healthcare, finance, and education to professional services – feel confident in protecting their company data and customer conversations.

Transcription Use Cases

• Training: Record sessions and generate notes for easy review and onboarding

• Executive meetings: Share summaries instantly and clarify next steps

• Customer calls: Document needs and decisions for seamless follow-through

• Project Management: Transcriptions drive faster task closings, clearer responsibilities, and improved satisfaction for both team members and clients.

Ready to boost meeting productivity and reduce business risk? Schedule your RingCentral Demo today. Contact CTS at 800.787.4848 or jnolte@ctsmd.us.