CTS is a leader in deploying and supporting HIPAA-compliant communications solutions for leading Mid-Atlantic hospitals and healthcare providers.
In an ideal world, effective communication would be easy, but the reality for most hospitals and clinics is often more complicated. Regarding unified communications (UC), healthcare leaders must meet rising patient needs with shrinking budgets while operating in a complex and highly regulated technology ecosystem.
On-premises UC platforms allow organizations to optimize their infrastructure and investments while maintaining data security. There are many reasons why healthcare organizations prefer to keep their UC solutions on-premises. For those with budgetary concerns, it may be simpler and more cost-effective to keep their existing ecosystems. Others prefer the security of maintaining full oversight of their data.
At CTS, we know on-prem doesn’t mean compromising on modern features. On-premises UC solutions provide healthcare organizations with unmatched integration capabilities that evolve with the industry’s unique demands.
Safe and Sound with On-Premises Data Security and Reliability
Safety is at the top of healthcare leaders’ minds, whether protecting sensitive data from hackers or responding quickly to a physical emergency. The ability to maintain effective communication during a crisis can mean the difference between life and death. The reliability of on-premises UC can keep a situation contained, reducing the impact on business continuity.
On-premises UC solutions allow healthcare organizations to maintain greater control of their data. By hosting the infrastructure within their physical environment, they have complete oversight over their patients’ electronic health records (EHRs), financial data, and other confidential details.
Many healthcare leaders choose to use on-premises servers for security reasons, but the truth is that data is only as secure as the network it’s on. Private cloud or hybrid solutions with end-to-end data encryption are also highly secure for sensitive data for those looking to move away from a completely on-prem solution.
Keeping Up with the Times: Maintaining Compliance
Healthcare is one of the most highly regulated industries worldwide, requiring strict control over sensitive patient information. Examples of regulations include HIPAA, GDPR, PCI DSS, Kari’s Law, and RAY BAUM’s Act. Healthcare laws are constantly evolving, so healthcare UC solutions must always be agile enough to maintain compliance.
Room to Grow with Flexible and Scalable Solutions
Some might think on-site UC platforms are static or less flexible than their cloud-based UCaaS counterparts, but that’s a misdiagnosis. All hospitals and healthcare clinics run on complicated tech stacks, from EHR management and patient communications to specialized equipment and digital monitors. Many use legacy systems connected with custom integrations.
As healthcare systems expand from their main campuses to include satellite or mobile clinics, incorporating a hybrid approach can keep providers connected with their patients and colleagues no matter where they are. In these cases, healthcare leaders may take a measured approach to migration, weighing where it makes sense to move to the cloud or to stay on-prem.
The core on-site platform often remains intact at the central location while new offices are set up with an integrated hybrid cloud solution. This controls on-premises UC while delivering the go-anywhere scalability of UCaaS.
CTS powers Modern Communications On-Premises and Beyond
Our healthcare communications experts understand the healthcare industry’s unique needs and work with our customers to find the best solutions for them. No matter the deployment, CTS provides pain-free migrations that minimize downtime and disruption.
Contact us to learn how CTS can help modernize your healthcare UC with solutions developed just for you: 800.787.4848 or jnolte@ctsmd.us.