Eliminate Busy Signals with Beacon Cloud Voice

Posted on Aug 12, 2020 in Jeff Nolte's Blog

Imagine being able to answer office calls from any location, using any device…

With CTS-powered Beacon Cloud Voice, busy retailers and offices can have calls rollover to virtual call paths, voice mail and other backup numbers – even a mobile phone – so customers never get a busy signal.

Call Management

Beacon Cloud Voice makes call management easy… Here are some of the many available call management features that will eliminate busy signals:

  • No Answer Call Forwarding – Automatically have calls forwarded to an extension, group, or phone number when you do not answer your phone.
  • Busy Call Forwarding – Automatically forward calls to an extension, group, or phone number when your phone is busy.
  • Voicemail – Associate a voicemail box with an extension, or use an announce-only voicemail box to provide users with a pre-recorded message when they choose an option on an auto attendant or extension.
  • Ring Groups – Enables multiple extensions to be joined as a group, so calls may be routed sequentially or simultaneously to that group.
  • Auto Attendant Answering – Set up a telephone number to dial directly to an Auto Attendant. Callers are then presented with a predefined menu of options.

Learn more about Beacon Cloud Voice here

We’ll get you up and running so your business never misses a call again. Contact CTS today: 800.787.4848 or jnolte@ctsmd.us.