3 Easy Ways to Solidify Your Customer Relationships
Posted on May 26, 2021 in Jeff Nolte's Blog

The pandemic has been a hard lesson for companies as they battle to stay afloat. Many have embraced (and even accelerated) digital transformation, finding new and meaningful ways to engage customers remotely. But people still want to feel connected, perhaps even more so than before. So how can companies strengthen their tie with customers and […]

Breaking Down Silos… The Advantages of Omni-Channel Selling over Multi-Channel
Posted on Oct 30, 2019 in Jeff Nolte's Blog

A recent study discovered that 69{3b3c2c4b05237dc71f8c61646acc7a492c4f8efec63bbc3e74b96e7bbaa7bece} of Internet users would consult their smartphones for product reviews in-store rather than seek out a sales associate. More than half would also shop for deals on their smartphones while in the store. These findings show that businesses, particularly retailers, need to provide multiple channels for customers to interact […]