Mitel Customer Snapshot… Major League Baseball
Posted on Jul 28, 2021 in Jeff Nolte's Blog

MLB needed all 30 teams to have a better way to communicate on the field by providing a common user experience. Mitel helped the MLB give players, coaches and officials consistent, simplified communications – improving the game and the fan experience.

Improving Your Customer Experience… Get to Know Mitel’s MiContact Center
Posted on Aug 5, 2020 in Jeff Nolte's Blog

Major shifts in customer expectations have brought new challenges to the way businesses deliver Customer Experience. Mitel’s Contact Center solutions are designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them, while giving agents and supervisors the tools to manage today’s omnichannel […]

Mitel Announces Upgrades to its UC Suite
Posted on Mar 20, 2019 in Jeff Nolte's Blog

Companies are at different stages on their path to the Cloud. The collaboration strategies they need will depend on their economic and operating models. This means it is important to have flexibility at all stages of the UC experience. Intended to accelerate digital transformation and support innovation, Mitel has upgraded the capabilities of its UC […]