Improving Your Customer Experience… Get to Know Mitel’s MiContact Center
Posted on Aug 5, 2020 in Jeff Nolte's Blog

Major shifts in customer expectations have brought new challenges to the way businesses deliver Customer Experience. Mitel’s Contact Center solutions are designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them, while giving agents and supervisors the tools to manage today’s omnichannel […]

Mitel Announces Upgrades to its UC Suite
Posted on Mar 20, 2019 in Jeff Nolte's Blog

Companies are at different stages on their path to the Cloud. The collaboration strategies they need will depend on their economic and operating models. This means it is important to have flexibility at all stages of the UC experience. Intended to accelerate digital transformation and support innovation, Mitel has upgraded the capabilities of its UC […]