Organizations in many industries are faced with legal, industry and service-level compliance guidelines that require them to record their phone conversations. Recorded conversations help businesses support dispute resolution, litigation defense, and quality control in customer service and call center operations.
35+ YEARS OF SUCCESS
We support 5,000 customers based in Maryland (MD), Washington, DC, Virginia (VA), Delaware (DE), and across the Mid Atlantic.
We support small businesses in our local community and deploy enterprise Voice, Data, and Video networks to connect our customers to their nationwide office locations.
ONSITE PHONE SYSTEMS
Mitel MiVoice | MiOffice
Toshiba IPedge | CIX | Strata
INFRASTRUCTURE
Structured Cabling | Wireless
Sound Masking
Switches | Routers
LAN | WAN | Internet
Mobile Broadband Failover
Reuse Legacy Infrastructure
GOV'T | PUBLIC SECTOR
GSA – Mitel | Toshiba
Sourcewell's Mitel Contract
CLOUD | HOSTED VOIP
Beacon Cloud Voice
Mitel MiCloud
Mitel | VMware Virtual Voice
NETWORK SERVICES
Local | LD | Broadband
WIRELESS SERVICES
Mitel Mobile Solutions
DATAPRO2GO Mobile Data
TECHNOLOGY PARTNERS
Manufacturers | Services
PROTECTION & SECURITY
Physical Access Control
Fire Alarm Systems
Alarm & Security Systems
Video Surveillance
SPECIALIZING IN...
Call Centers
Call Recording
Conferencing Solutions
UC | Collaboration
Desktop CTI
Secure Phones | SCIFs
Broadcast Notifications
Voice Mail
Network Fax Servers
Overhead Paging
Headsets
Refurbished Equipment
CONTACT US
(410) 850-4848 Baltimore
(301) 621-1213 DC
(800) 787-4848 Toll Free
Online Service Request
8225A Cloverleaf Drive
Millersville, MD 21108
ABOUT US
The CTS Story
Awards & Recognition
Client Success
Giving Back
National Accounts
Why CTS?
