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Jeff Nolte’s Blog

RingCentral Announces AI Receptionist Beta Launch

This innovative service greets your callers and routes them automatically to employees and departments anywhere in the world. With Ring…

Client Success… Easton Dermatology Associates Boosts Patient Satisfaction Metric by 400% with RingCX

News You Can Use – Microsoft Reports 600 Million Cyberattacks a Day!

Looking Toward the Holidays… Successful Small & Mid-Sized Businesses are Implementing Resilient Unified Communication

Maryland Adds Suicide and Crisis Lifeline ‘Dial 988’ Trust Fund Fees

Transform Your Microsoft Teams into a Communications Powerhouse

2024 Tech Tax Break – Don’t Miss Out on Your Section 179 Deduction

Future-Proof Your Contact Center Communications with AI-powered Mitel Interaction Recording

Avoid Cyber Scams After Disaster Strikes

FCC to Regulate AI-Generated Telephone Calls – Courts will Need to Balance Protection and Privacy

Reach Your People… 8 Capabilities You Need in a Mass Notification Solution

Recording and Documenting Your Calls for Compliance & Better Customer Service

3 Ways to Prepare Your Future Workforce for Success

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