After we design and install your system we provide comprehensive, on-site system training for administrators and end users. We provide additional advice on better ways to manage your system whenever you need it.
How We Support You
We’re working hard 24 hours a day to be the best full-service communications provider in the Baltimore-Washington metropolitan area.
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Emergency Service
You get a 24-hour emergency number to reach our service department. Service is provided during evenings, weekends and holidays by our on-call technicians.
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Optional Remote Monitoring
With a subscription to our network monitoring service, you will be notified when there is a problem with your systems, so you can take corrective action to head off downtime.
-
Rapid Parts Service
Downtime is further minimized due to our exhaustive in-house parts inventory and the rapid response of our technicians in emergencies.
-
Expert Advice and Support
After we design and install your system we provide comprehensive, on-site system training for administrators and end users. We provide additional advice on better ways to manage your system whenever you need it.
-
Emergency Service
You get a 24-hour emergency number to reach our service department. Service is provided during evenings, weekends and holidays by our on-call technicians.
-
Optional Remote Monitoring
With a subscription to our network monitoring service, you will be notified when there is a problem with your systems, so you can take corrective action to head off downtime.
-
Rapid Parts Service
Downtime is further minimized due to our exhaustive in-house parts inventory and the rapid response of our technicians in emergencies.
-
Expert Advice and Support
After we design and install your system we provide comprehensive, on-site system training for administrators and end users. We provide additional advice on better ways to manage your system whenever you need it.
-
Emergency Service
You get a 24-hour emergency number to reach our service department. Service is provided during evenings, weekends and holidays by our on-call technicians.
-
Optional Remote Monitoring
With a subscription to our network monitoring service, you will be notified when there is a problem with your systems, so you can take corrective action to head off downtime.
-
Rapid Parts Service
Downtime is further minimized due to our exhaustive in-house parts inventory and the rapid response of our technicians in emergencies.
![](https://chesapeaketelephone.com/wp-content/uploads/2022/07/CTS-Technology-17-e1659106178697-800x0-c-default.png)
If you have any questions regarding our service capabilities please contact us.
Get in TouchLocal experts. Better technology.
We design, install, and support end-to-end Voice and IT solutions
that connect businesses and public sector organizations – locally and nationwide.
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