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Jeff Nolte’s Blog

CTS Partners with Zoom to Deliver AI-Ready, Seamless Collaboration Solutions

We’re thrilled to announce CTS’s new relationship with Zoom, expanding our cloud communications portfolio with one of the industry’s most…

Top UCaaS and Communication Trends for 2026

Heads Up – Cyber Scammers are Using Generative AI to Churn Out Flawless IDs, Deepfakes, and Autonomous Bots

Using AI + RingCentral for Smarter Workflows in Your Contact Center

Despite Best Efforts, Phishing Continues to Set the Hook

5 Smart Reasons to Document Your Business Calls

Verizon Retires Legacy Lines – Act Now to Protect Your Communications

The Best of Zoom + Mitel – Why Hybrid UC Makes Sense

Take Your Customer Experience (CX) to the Next Level with AI-Powered RingCentral Solutions

Never Miss a Word: How AI Transcription & Smart Notes Can Improve Your Team’s Productivity

A Deep Dive into Mass Notification & Paging for Schools

The Hidden Costs of Outdated Cabling & Wi-Fi Networks

Transform Your Contact Center Staffing with AI

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