Jeff Nolte’s Blog

Client Success… Easton Dermatology Associates Boosts Patient Satisfaction Metric by 400% with RingCX

For decades, Easton Dermatology Associates has been helping patients with everything from cosmetic skin improvements to cutting-edge treatments for skin…

News You Can Use – Microsoft Reports 600 Million Cyberattacks a Day!

Looking Toward the Holidays… Successful Small & Mid-Sized Businesses are Implementing Resilient Unified Communication

Maryland Adds Suicide and Crisis Lifeline ‘Dial 988’ Trust Fund Fees

Transform Your Microsoft Teams into a Communications Powerhouse

2024 Tech Tax Break – Don’t Miss Out on Your Section 179 Deduction

Future-Proof Your Contact Center Communications with AI-powered Mitel Interaction Recording

Avoid Cyber Scams After Disaster Strikes

FCC to Regulate AI-Generated Telephone Calls – Courts will Need to Balance Protection and Privacy

Reach Your People… 8 Capabilities You Need in a Mass Notification Solution

Recording and Documenting Your Calls for Compliance & Better Customer Service

3 Ways to Prepare Your Future Workforce for Success

The Advantages of Integrating Microsoft Teams with RingCentral