Highly reliable telephony, advanced calling features, and analytics can transform Teams into a powerful communications hub. With the RingCentral for Microsoft Teams embedded app, you’ll get:

1. One number for all your communication needs: Get phone, fax, SMS with a single number, all available in Microsoft Teams

2. Integrated into Teams and all your devices: Extend telephony into Microsoft Teams, desk phones, and mobile devices from one trusted partner

3. Robust call controls for power users: Get the advanced call capabilities to satisfy the needs of salespeople, support staff, and other phone power users

4. Heads-up display: Get a smart sidecar panel for quick access to key contacts and advanced call features

5. Business SMS without using your personal line: Text customers and colleagues from the Teams app to keep work and personal lines separate

6. Electronic fax: Embed an easy-to-use online fax service into Teams – no fax machine required

7. Bi-directional presence sync for accurate user availability: Presence status is automatically detected and synced between Microsoft Teams and RingCentral, including hard phones, helping users avoid needless interruptions.

8. Unified contact searching from RingCentral and Microsoft directories: Contacts from both Microsoft and RingCentral directories are now searchable in RingCentral for Microsoft Teams 2.0. This ensures callers can always find the right contact without app switching.

9. Over 19 quarters of secure, compliant 99.999% uptime: RingCentral’s market-leading 99.999% uptime (less than 6 mins of annual downtime) ensures business doesn’t stop.

Let’s talk about integrating your Microsoft Teams and RingCentral for better, faster business performance. Contact our experts today at 800.787.4848 or jnolte@ctsmd.us.