Call Recording | Mitel

For businesses that need to record voice transactions, service calls and other conversations, there’s a solution… Simply add a call recording capability to your phone system.

Monitor all calls, or record on demand. Call recordings are stored anywhere you choose. You also have access to several useful features…

  • Search and retrieve calls for playback
  • Attach to email, link to CRM records, and more
  • Assign access rights to individuals and groups
  • View the real-time status of users

Today’s call recording solutions support single-site workgroups, or multiple locations with advanced features such as load balancing.

See Business Monthly article by Jeff Nolte: Phone Call Documentation Offers Compliance, Legal Protection and Better Customer Service

Contact us today to learn more about how call recording solutions can help you organize and improve your business communications.

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