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Multi-site Business? Deploy Voice in the Cloud, On-site or Both

By Jeff Nolte

July 2, 2014

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cloud cloud voice CTS Millersville MD unified communications

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Phone systems have traditionally been deployed on-site, but the lure of the Cloud is strong. Many multi-site businesses like a combination of both – deploying an on-site system at headquarters and Cloud systems for the branch offices. IP networking enables all sites to be connected, providing a simplified dialing plan, consistent features, and centralized management.

On-Site

There are many reasons why on-site phone systems are still a favorite.

  • Control – Many companies have a long history of buying and managing their own IT systems. If you like the control of running technology in-house, then an on-site UC system is for you.
  • Functionality – If you need to take advantage of customized features, require integration with other applications, or want advanced call-center capabilities, an on-site solution delivers more flexibility.
  • Compliance Requirements – If your organization strives for uninterrupted communications or is under strict regulatory requirements, an on-site system may be the best fit.
  • Expense Strategy – If you prefer to make capital investments for infrastructure and depreciate the costs over time, an on-site UC system can be cheaper over the long haul.

Cloud

Cloud UC can be a good fit for small to mid-sized businesses or an enterprise with smaller, remote offices.

  • Predictable Costs – Cloud-based UC eliminates the need for upfront investment. Costs become operational expenses and are predictable as they are based on the number of users.
  • Rapid Deployment – You don’t need an IT staff to buy, install and configure your system, servers and storage. Order only the capabilities you need now.
  • Simplicity – With Voice-as-a-service, maintenance and support are simplified and upgrades are automatic.
  • Pay as you Grow – Whether your business is growing or needs to scale down in a pinch, a cloud service can adapt. You can fulfill peak demand for functions like a conference, or for temporary deployments.

You Choose

Today you have the flexibility of deploying Business Communications either on-site or in the cloud – or combining both as a hybrid to exploit the best of both worlds. Contact us at: 800.787.4848 or jnolte@ctsmd.us

 

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