Have you experienced any of the following challenges in your business?
- Customer complaints or disputes
- Difficulty monitoring process and employee performance that negatively impacts customer service and revenue
- Litigation or regulatory violation claims
If so, OAISYS Talkument voice documentation and Tracer quality monitoring software can help.
These solutions enable your business to easily and affordably record, store, play back, annotate and share phone-based conversations while also providing advanced interaction management functionality — including live call monitoring, coaching, evaluating and desktop screen recording.
Get all the details on OAISYS call recording solutions and how they can improve the way you do business. Contact us today at: (800) 787-4848 or email jnolte@chesapeaketelephone.com.